We publish new versions of Ledger Wallet very frequently (every 2 weeks to a month). This is meant not only to provide additional features but also to fix potential bugs and more importantly to update key parameters allowing to synchronize your crypto accounts and portfolio to the different blockchains.

If you've been gone a long time, you might have issues updating Ledger Wallet from within the app. Instead, we recommend manually updating Ledger Wallet by downloading and running our installer here. (Don't worry, all of your current crypto accounts and settings will be kept as-is)

Once Ledger Wallet is updated, plug in your Ledger device and navigate to the My Ledger tab, there should be some updates waiting for your device there.

If you're having trouble updating any part of your setup, check out this article and contact us if you can't figure it out.

There are a million reasons why you might not be able to see your coins in Ledger Wallet. The most important thing to remember is that all your crypto is stored in accounts on the blockchain. Even if you can't see it in Ledger Wallet, it's still out there somewhere. If you can't see an account that you used to see in Ledger Wallet, try re-adding it using your Ledger device. This process will force Ledger Wallet to scan the blockchain and find all crypto accounts associated with the SRP on your device. Learn more about how your accounts are tied to your SRP here.

Also, ensure that your Ledger device still holds the private keys corresponding to the missing account in Ledger Wallet. If your Ledger was reset or used to create a new Secret Recovery Phrase, you'll need to restore the private keys for the missing account using your Secret Recovery Phrase, then re-add the account in Ledger Wallet with your Ledger device. Learn more about restoring your accounts with your Secret Recovery Phrase here.

If you've tried everything and the coins still aren't showing up, contact us, and we'll be happy to help track them down.

Leaving your device off for long periods can impact the health of its battery resulting in battery-related errors when you plug it back in. If you're facing battery issues, make sure your device OS (firmware) is up-to-date here then try the steps in this article.

Going forward, we recommend powering on and charging the device every 3 months or so to protect the battery.

If you're having trouble connecting to My Ledger or performing the Ledger Genuine Check in Ledger Wallet, try these troubleshooting steps:

• Ensure that all applications and browser extensions are fully closed when connecting.
• Test on another device or start a new session to see if the issue is device-related.
• Switch to a different Wi-Fi network to rule out any server connection blocks.
• Restart your computer.

If the issue persists, check out this article for advanced troubleshooting options.

Your Secret Recovery Phrase (SRP) is the key to all of your crypto accounts on the blockchain. Now's a great time to double-check that you know where your Secret Recovery Phrase is and whether it's intact.

If you've lost all physical backups of your SRP, you'll want to migrate your assets to a new Secret Recovery Phrase. Take a look at this article to learn how.

If the screen on your Ledger Nano X, Ledger Nano S, or Ledger Nano S Plus device becomes unresponsive, dim, unreadable, or shows an unusual number of dead pixels, there are steps you can take.

For Ledger Nano S and Ledger Nano S Plus devices, a dim screen might be fixed by adjusting the brightness in the device settings.

For Ledger Nano X users, please follow these steps to verify the battery's functionality and ensure it's properly charged.

If the issue persists, please get in touch with an agent so we can look into a solution.

Ledger has introduced three new additions to its signer lineup: the Ledger Stax, Ledger Flex, and Ledger Nano Gen5. These devices feature a secure touchscreen and enhanced security features to offer a seamless crypto asset management experience. Learn more. 

It’s important to note that while the Ledger Stax, Ledger Flex, and Ledger Nano Gen5 offer new functionalities and improvements, some blockchain apps supported on the Ledger Nano X or Ledger Nano S Plus may not be compatible with the Ledger Stax, Ledger Flex, or Ledger Nano Gen5. Learn more.

Expanded Blockchain Support

We've added support for a bunch of chains. From Arbitrum (ARB) and Optimism (OP) to Osmosis (OSMO) and Stacks (STX) there's a bunch of new assets for you to buy, swap, and secure through Ledger Wallet.

Earn Section

The Earn Section gives you a unified view of your staked assets and an overview of rewards earned over time. What's more, we've added support for Cardano (ADA) staking, along with several ETH staking options including KILN, LIDO, STADER, and Rocket Pool.

Ledger Recover™ Provided by Coincover

Ledger Recover Provided by Coincover, is an ID-based key recovery service that provides a backup for your Secret Recovery Phrase. If you lose or don't have access to your Secret Recovery Phrase, the service allows you to securely restore your private keys using a Ledger device. Interested? Check out this page for a 1-month free trial.

PayPal

We've expanded your options to purchase crypto. US Customers can now securely purchase Crypto via PayPal through Ledger Wallet. Learn more about Ledger and PayPal here.

The latest OS version is1.9.1. Learn how to update the Ledger Stax OS here. 

Released on 21 January 2026

The latest OS version is1.5.1. Learn how to update the Ledger Flex OS here. 

Released on 21 January 2026 

The latest OS version is1.0.5. Learn how to update the Ledger Nano™ Gen5 OS here. 

Released on 21 January 2026 

The latest OS version is2.6.1. Learn how to update your Ledger Nano X here.

Released on 21 January 2026 

The latest OS version is 1.5.1. Learn how to update your Ledger Nano S Plus here.

Released on 21 January 2026 

Pantrade
https://www.pantrade.com.sg/pages/ledger-wallet

Ledger Shopee
https://shopee.sg/ledgersg

Ledger Lazada
https://www.lazada.sg/shop/ledger-store?path=index.htm&lang=en&pageTypeId=1

Ledger Stax box should include:

• A Ledger Stax signer
• 1 cable USB-C to USB-C (50 cm)
• 3 blank Recovery Sheets (3 folds) in an envelope
• A quick start guide in 14 languages
• Use, care and regulatory statement leaflet

Ledger Flex box should include:

• A Ledger Flex signer
• 1 cable USB-C to USB-C (50 cm)
• 3 blank Recovery Sheets (3 folds) in an envelope
• Use, care and regulatory statement leaflet

Ledger Nano Gen5 box should include:

• A Ledger Nano Gen5 signer
• 1 cable USB-C to USB-C (40 cm)
• 3 blank Recovery Sheets in an envelope
• 1 Ledger Recovery Key
• Use, care and regulatory statement leaflet

The package of a Ledger Nano X should include:

• Ledger Nano X
• USB Type-C cable
• An envelope, including:Get started leafletUse, Care and Regulatory Statement leaflet 3 Recovery sheets
• Accessories: Keychain Ledger stickers
• Packaging: Ledger-branded cardboard box and sleeve

The package of a Ledger Nano S Plus should include:

• A Ledger Nano S Plus
• USB A to USB Type-C cable
• An envelope including 3 blank Recovery sheets
• An envelope, including:Get started leafletStart your crypto journey securely with Ledger Live cardUse, Care and Regulatory Statement leaflet
• Accessories:A keychain Ledger stickers
• Packaging: Ledger-branded cardboard box and sleeve

Ledger Stax / Ledger Flex / Ledger Nano Gen5

• When you power on your Ledger device for the first time, it will display a welcome message such as "Welcome to Ledger Flex/Ledger Stax/Ledger Nano Gen5, your digital signer." The exact wording may vary depending on your device model.

Ledger Nano X

• When turning on your Ledger Nano X for the first time, it should display the Ledger Logo. Release the buttons and the Welcome to Ledger Nano X - Press right to continue screen will be displayed. 
• Ledger never provides a PIN in any way, shape, or form.
  Always choose the PIN yourself.
• If a PIN is included in the packaging or instructions to get one elsewhere, or if the device requires a PIN the first time you use it: the device is not safe to use. Please contact Ledger Support for assistance.

Ledger Nano S Plus

• Make sure your Ledger device was not preconfigured with a PIN that you did not choose yourself. The device should display Welcome to Ledger Nano S Plus Press right button to continue when you turn it on for the first time.
• Ledger never provides a PIN in any way, shape or form. Always choose the PIN yourself.
• If a PIN is given to you or if the device requires a PIN you did not choose: it is not safe for you to use the device. Please contact Ledger Support for assistance. 
  
  

The Ledger Genuine Check is a cryptographic verification to ensure the authenticity of your Ledger device. This check is conducted by the Ledger Wallet app during your device's setup.

Genuine Ledger devices hold a secret key that is set during manufacturing. Only a genuine Ledger device can use its key to provide the cryptographic proof required to pass the Ledger Genuine Check issued by Ledger Wallet.

After completing the setup in Ledger Wallet, you can re-run the genuine check again at any time. Simply connect your Ledger device to the 'My Ledger' section within Ledger Wallet. Each time you connect, a silent Ledger Genuine Check will automatically run, similar to the initial check during setup.

Alternatively, you can initiate a Ledger Genuine Check for any existing or new Ledger device after Ledger Wallet has been set up by navigating to Settings > Help > Device setup in Ledger Wallet.

• Your Ledger device (Ledger Nano S™, Ledger Nano S Plus™, Ledger Nano X™, Ledger Nano™ Gen5, Ledger Flex™, or Ledger Stax™)
• A smartphone with Ledger Wallet™ (formerly Ledger Live) installed
• For cable connection: An Android phone (Android 10 or above recommended) and an OTG cable. The Ledger OTG kit supports almost all smartphones. Make sure to use a cable that can transfer data and not a simple charging cable.
• For Bluetooth connection: A Ledger Nano X, Ledger Nano Gen5, Ledger Flex, or Ledger Stax device.

Follow these tutorials to set up Bluetooth:

• How to set up Bluetooth on Ledger Nano X
• How to set up Bluetooth on Ledger Flex, Ledger Nano Gen5, or Ledger Stax

1. Ensure you have an OTG cable compatible with your Android device.
2. Open Ledger Wallet on your Android smartphone.
3. Connect your Ledger device to your smartphone using the OTG cable.
4. Unlock your Ledger device by entering your PIN.

Your Ledger device should now be connected and ready to use with Ledger Wallet.

Android devices can also connect to Ledger Nano X, Ledger Nano Gen5, Ledger Flex, or Ledger Stax via Bluetooth. Follow the same Bluetooth setup tutorials linked above for iPhone users.

The private keys never leave the secure chip, therefore Bluetooth® communication (BLE) does not expose the Ledger Nano X to any additional security threat. The BLE connection is end-to-end encrypted to protect user privacy. In the unlikely case, the BLE transport was to be compromised, an attacker would never be able to extract private keys or make users sign a transaction they do not wish to sign.

Ledger Wallet™ (formerly Ledger Live), the companion app to your Ledger device, will see its mobile release on January 28th, 2019. The Ledger Wallet mobile app allows users to seamlessly manage their Ledger Nano X and the crypto it secures, anywhere they are. Ledger Wallet mobile requires smartphones with at least iOS 15 or Android 7.

Yes, Ledger Nano X can always be used with the included USB cable. Simply hold both buttons to access Control Center where Bluetooth® can be directly disabled. Then connect the USB cable to your desktop computer.

No, this is currently not possible. We're investigating adding this functionality at a later moment.

Bootloader mode is entered after pressing the button next to the USB port for 5 seconds. You have to wait until the device automatically powers off. Then power on the Ledger Nano X normally by pressing the button next to the USB port until the Ledger logo appears (around 2 seconds).

Ledger Nano X has a 100 mAh battery. The device will last several hours in use and a few months when idle on a full charge. The battery can be easily recharged by connecting the USB-C port to the USB port of a laptop or desktop computer with the cable that's included. The battery cannot be replaced. 

Ledger Nano X requires either a desktop computer (at least 64-bit Windows 10, macOS 12.0 or 64-bit Linux) or a smartphone (at least iOS 15 or Android 10) to install blockchain apps, to add crypto accounts, to check account balances and to manage secure transactions.

Ledger Nano X supports up to 100 simultaneously-installed apps. It has five times more available storage space for apps compared to Ledger Nano S, though the number of apps that can be installed depends on the size of the apps.

By default, all apps supported on the Ledger Nano S also run on the Ledger Nano X by using the USB cable and a desktop computer. Moreover, all apps supported in Ledger Wallet have Bluetooth support and an SDK will be provided to developers of third-party apps to add Bluetooth® support too.

By default, all apps supported on the Ledger Nano S also run on the Ledger Nano X by using the USB cable and a desktop computer. Moreover, all apps supported in Ledger Wallet have Bluetooth support and an SDK will be provided to developers of third-party apps to add Bluetooth® support too.

Ledger Nano X requires a USB port to connect the USB C cable to. Any powered USB port can be used to charge it. The device requires a desktop computer (at leastWindows 10 (64-bit) or later,macOS v12.0, or 64-bit Linux) and a smartphone (at least iOS 15 or Android 10).

Ledger Nano X does not have a weatherproof rating. A device that has come into contact with liquid should be immediately turned off and extensively dried before trying to use it again.

Bluetooth® Low Energy 5.0.

Between 0° and 40° C (32-104° F).

Yes, simply connect the Ledger Nano X with the included USB cable. Bluetooth® desktop compatibility is not yet available but it’s being worked on.

Yes, the Ledger Wallet mobile app features a functional device manager called My Ledger. Installing apps can be done on your phone. The firmware update feature is available too.

Ledger Nano S Plus requires a USB-A port to connect the USB-C cable to. The device requires a desktop computer with at least Windows 10, macOS 12.0 (64-bit), or Linux Ubuntu 20.04 (64-bit) or a smartphone with at least Android 10.

Ledger Nano S Plus supports up to 100 simultaneously-installed apps. It has five times more available storage space for apps compared to Ledger Nano S, though the number of apps that can be installed depends on the size of the apps.

Certain apps might not be available for downloading on Ledger Nano S Plus in My Ledger.

These apps will be available for Ledger Nano S Plus within the shortest delay. While waiting, if you are the owner of Ledger Nano S or Ledger Nano X, you can install the mentioned apps on those devices.

The Secure Element is rated CC EAL6+ on Ledger Nano S Plus.

All Ledger Nano S Plus Secure Elements are CC EAL6+ certified. Some devices were shipped with packaging that incorrectly listed the certification as CC EAL5+ due to a typo in that packaging batch. If your Ledger Nano S Plus packaging mentions CC EAL5+, please note this information is incorrect. Your device is CC EAL6+ certified.

To transfer your crypto assets from Ledger Nano S to Ledger Nano S Plus,you should restore your existing 24-word Secret Recovery Phrase on a new device.

Click the link below to download the Ledger Nano X™ user manual.

Download

Click here to download the Ledger Nano S Plus™ user manual.

Click the link below to download the following user manuals:

• Ledger Stax user manual
• Ledger Flex user manual
• Ledger Nano Gen5 user manual